Luxury brands have a love-hate relationship with outlet stores and malls. Some eschew them entirely, such as LouisVuitton, Hermès and Chanel. Others keep their outlets on the down-low ...
The woman, who goes by the alias "Xiaomayouren" on the Chinese social media platform Xiaohongshu, recounted her experience at the Louis Vuitton outlet in StarLight Place shopping centre.
The client reportedly said she went to the outlet to shop for clothes, but she was treated dismissively by the staff there. Apart from ignoring her request for a drink, the LouisVuitton workers ...